first things first, here for all of it. glad you're taking the helm in this regards as you sound a whole lot smarter than I would, you know not counting the 6473392 years of schooling you've got on me.

phrasing is on point overall and actually breaking down my full thoughts here in a second text, but before I forget: we've got people crawling out of the woodwork asking about responder training. most of them then say they're then not interested, but still those classes might have done a thing. perhaps this will help even more?

oh, also you're a giant nerd and it's great